Refund policy

ALL AMMUNITION SALES ARE FINAL

 

RETURN POLICY

Customer satisfaction is important to us. Should you wish to return your products, please contact us at contact@fhmunition.com if you are unsatisfied with your purchase.

You must contact us within seven days of receiving your order. Returns must be in new condition and unopened. Items that have been used or worn cannot be returned for a refund.

A 15% re-stocking fee applies to all returns. The initial shipping charges are not refundable. EFT and EMT payments cannot be cancelled or refunded; those returns will receive store credit.

  

PRODUCT DESCRIPTIONS

We do our best to ensure our item descriptions are accurate; however, manufacturers often need to provide an update or notice to dealers/distributors. We reserve the right to modify or change product descriptions/photographs at any time.

 

MISSING/INCORRECT ITEM

If you receive an item that is missing/incorrect in your order, please get in touch with us at contact@fhmunition.com within 48 hours of receiving the package.

We will issue a return label to you to exchange the item. The item must be returned to us to be exchanged for the correct item.

 

WARRANTY REQUESTS

Suppose an item is defective or subject to repair under the manufacturer's warranty. In that case, FH Munition Inc. will assist in facilitating assistance for customers for products it has sold.

Shipping fees are the responsibility of the customer. An RMA request MUST be obtained before sending anything to us for warranty assistance. This includes any products FH Munition Inc. re-sold under distributor/dealer agreements.

 

RMA REQUESTS

To complete a return, please email us at contact@fhmunition.com to obtain an RMA number. Include your name, shipping address, phone number and email, and reason for the return. 

Once you have obtained an RMA number, please ship the item to us with a traceable method. We do not accept Cash on Delivery, and packages must be pre-paid.